No two investigative agencies are governed by the same mission, structure and statutes. That’s why each agency’s case management system requires upfront configuration to meet their needs. Workflows, data types, user permissions, and reporting should all be configured to match an agency’s processes so the system can live up to its potential. But there’s a…
Category Archives: Uncategorized
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You Need Investigative Case Management Software, Not a Software Development Project
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Working Together Is Harder After You’ve Been Apart
The effects of the pandemic have been so pervasive that when we look back on 2020 it may be the only thing that seems relevant. But there were other significant events that would have seemed massive this year were it not for COVID-19. The commonality between these events was that they led to differing, strongly…
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2021 State and Local Government Employment Outlook: Not Good
When the COVID pandemic led to economic shutdowns in the spring, it was immediately apparent that it would have an impact on state budgets. As the pandemic (and the shutdowns) dragged on into months, and then quarters, it became increasingly apparent that the effect would be devastating. Moody’s Analytics estimated in June that state and…
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Employees at Multiple Federal Agencies Report Racist Behavior
Any organization as large as the federal government is going to face reports of racism from employees. A number of shocking reports in recent weeks, however, highlight the need for vigilance in aggressively rooting out egregious conduct. In a recent survey of 1,500 VA employees, 80% of them said that racism is a moderate or…
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Pandemic Presents Challenges for Public Sector Recruiting
COVID has made it harder to do almost everything in person. And of the many things agencies need to do in person, hiring new employees and training them are among the most important. This is especially true for customer-facing jobs. Even though new hires may be working from offices that aren’t currently open, those offices…
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Federal Hiring in 2021: More Flexible, or More Subjective?
As the pandemic’s effects took hold, most organizations weren’t able to look at much of anything and think “Thank goodness we prepared for this.” But the Office of Personnel Management’s USA Staffing platform upgrade in 2015 helped agencies across the federal government bring employees onboard with a “touchless” system – an upgrade that was so…
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Study Attaches Real Numbers to Telework Savings
A recent study by Global Workplace Analytics found that the federal government would save $11 billion if all federal employees who are eligible for telework did so half of the time. Employees would also do better financially, saving $2,500 to $4,000 annually on transportation, food, dry cleaning and other costs associated with daily office work….
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Three Things HR Software Needs in the Work-from-Home Era
It’s been more than four months since COVID-19 struck throughout the United States. Since then, nearly everyone’s work and personal lives have changed significantly. Plans were delayed, then postponed, then cancelled. States have shut down, opened back up, and shut down again. As much as we all want to get back to normal, the reality…
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The State Financial Crisis: How Will It Affect Staffing and Services?
This week, the US Senate began debate on one of the most consequential bills for local and state governments in modern history. State governments alone are expected to face a $555 billion shortfall due to the direct and indirect impacts of COVID-19 and the resulting economic shutdown. State and local governments have combined to furlough…
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Office Exodus Leads to Difficult Question: When to Return
It’s only been four months since the pandemic’s first wave began sweeping the United States, forcing many federal offices to push employees out of the office in an effort to avoid infection. Four months can seem like years when so many daily habits are uprooted at once with so little warning. Many effects of the…